No Electricity

• If you look out of the window, is there electricity in the neighbourhood?

  • No

    • If other buildings also do not have electricity. Then, it means there is an problem in the "Fatih" district.

    • In Istanbul, sadly sometimes electricity is lost due to faulty electric lines in the city.

    • You can find the latest update on how long the emergency repair works are going to last on the below links or by calling 186.

    • Press link --> Bogazici Elektrik's Website

    • Press link --> Bogazici Elektrik's Twitter

    • Emergency repair works are normally completed by next day 06:00 latest

  • Yes

    • If the other buildings do have electricity. Then, it means the problem is within the apartment.

    • Please kindly check the "electricity circuit breaker" box.

      • Where is the "electricity circuit breaker" box?

        • It is above your apartment door.

          • For flats: bb#1 (ground floor), bb#2 (first floor) and bb#3 (second floor)

        • It is inside your kitchen cupboards. Top right corner cupboard. You need to look up to see it above the shelf

          • For flat: bb#4 (Top floor, roof apartment)

    • Is one of the switches inside the "electricity circuit breaker" box down?

      • Yes

        • Please turn the switch up like the rest of the switches

        • Now you should have electricity in your apartment

      • No

        • Then it means the apartment's main switch is down

        • This switch is not in your apartment

        • This switch in on the ground floor, next to the building's street door

        • You need to leave your apartment and go to building's main "electricity circuit breaker" box

        • Once you are in front of it, please turn the black handle 90 degrees to open it

        • Inside the main "electricity circuit braker", there will be each apartments own respective main switch.

        • Please turn back up any switch that you see is currently down

        • Now you should have electricity in your apartment